Magic File Renamer 6


Index > Operation > Frequently Asked Questions > Orders and Registration FAQs



The license code I received is not accepted by MFR 6. What can I do?
Please do the following:
  • If you are using MFR 6.00 or MFR 6.01, please upgrade to the latest version and try to fill in your details again.
  • Verify that the personal code you specified in the order form or upgrade form is correct, by opening the Register window.
    Note that the license code you received will be accepted by only one computer, and you have to purchase another license if you want to install MFR on another computer.
  • Verify that you filled your details in the Register window exactly as specified in your license details (possible mistakes: wrong case, extra spaces, not blank company, missing characters in the license code).
  • If you still cannot solve the problem, please contact FineBytes Sales.
I am a registered user. How can I inform FineBytes that my e-mail address had changed?
Use the E-mail address update form.

I am a registered user of MFR 5.3b or earlier. Can I get a license code for MFR 6 for free?
You are entitled to receive a free personal license for MFR 6. Email support@finebytes.com to request a license upgrade.

I have reinstalled MFR and my license code is not accepted anymore. What can I do?
Write an e-mail to FineBytes Sales , and specify your name, company, purchase date, and e-mail address you have used for registration.

What is the Personal Code and how can I find my Personal code?
The personal code is a unique identifier of your computer. The license code you receive when purchasing or upgrading a license, is valid only for a computer with the same personal code. Note that your personal code may change if you install a fresh Windows (and delete the old installation).
If your personal code was changed, e-mail FineBytes Sales to receive a new license code.
Site license does not require a personal code.

How will I get my personal code if you decide to stop supporting MFR?
Magic File Renamer is a long lasting software, exists almost 6 years. We will support MFR as long as required by our users.
If for some reason we will decide to stop supporting MFR, we are committed to publish a global site license code, which does not require a personal code.

I want to install MFR on a large number of stations. I do not all the fuss around different personal codes and license codes.
You can purchase a site license which does not require your personal code. You can install MFR with a single site license on a large number of computers. Site license can be purchased starting from 10 stations.